Implementing an efficient and well-structured service is a fundamental step for companies that deal with customers on a daily...

A transport company deals with many variables when organizing its requests. Some of them are pretty complex, making the task a...

Managing Human Resources with a modern and integrated web portal brings numerous benefits...

Managing a customer care service is not as easy as we may think and a customer care manager can sometimes find herself full of...

AUTOMATE YOUR ACTIVITIES: SAVE TIME AND MONEY. The automation of the activities will make you save a lot of time and effort...

Is your Service Desk a “Single Point Of Contact” or a “Single Point Of Failure”?...