Deepser improves your service
Deepser is a ticketing solution for every kind of business
It can be applied to every service to improve your organization
Ticketing
- Receive all the requests from your users
- Manage Service Tickets with organization
- Guarantee quick answer time
- Give shared access to your company data
- Make your support efficient and Customers happy
IT Service Management
- Manage Incidents, Requests, Changes and Problems easily
- Monitor requests regarding Assets
- Exploit the CMDB to manage the inventory
- Track the business impact of changes and errors
- Document frequently asked questions about your service
Customer Care
- Collect your Clients’ requests
- Manage Contracts and Timescheduling
- Monitor internal resources activity
- Share customers data in your company
- Provide your users a Self service portal
Facility Management
- Manage the facility outsourcing
- Automate activity Reports to customers
- Monitor obsolete structures
- Control maintenance costs
- Speed up suppliers’ activity
Field Service Management
- Check the Time tracking
- Get Remote and on-site activity overview
- Allow Real time conversation on shared topics
- Provide Handbooks and Technical Sheets sharing
- Manage Remote expenses
Business Services
- Manage HR and material resources
- Plan Activities
- Get updated Reports on activities
- Manage devices attribution
- Monitor every corporate asset
Service Desk for Enterprise
Deepser is a complete solution to manage your business services.
It’s a digital and modern tool that speeds up your business processes
Discover the features