Implement your needs by a web interface
Deepser allows you to edit all the fields in the forms dynamically to help users and service desk agents providing right information.
Form templates can be easily edit using drag&drop with a web interface.
With Deepser you can also change manually the template to give maximum flexibility to a back-end operator.
Custom Grids and Views
Deepser has a native systems of grids easily configurable to let all operators and agent always find their records.
Grids and Views are configured using drag&drop from a web interface, allowing right fields to be displayed with right colors for every request.
Deepser lets you define also the visibility of the grids for specific groups of users, for example a group of company supervisors.
Software adapts to your needs
- Deepser allows you to fully customize every entity via interface.
- Edit easily every software function to adapt it to your organization.
- Easy customization for non-developer users and also full customization with code for expert developers.
- Add infromation and custom fields directly from interface.
- Ask for a free demo, our team is available.
With Deepser you can create Custom Fields: textboxes, numeric fields, date fields, select-boxes, multi-line fields, etc.
Everything from web interface without changing configuration files or the Database.
Edits are applied in real time or can be saved as “pending”. The software manages autonomously the fields creation and configuration.
Custom Events and Functions
Deepser lets you manage Custom Events when you access a record, you edit it or you delete it.
That way it is possible to configure extra functions to implement you business logic.
Everything via web interface without changing the configuration files or the DataBase.
Custom events can be created for every entity of the system and offer a powerful tool to customize the software.
Are you ready to start with your new Help Desk Software?