Keep your service under control
Reports and exports for the management
Work Reports
Using Deepser you can define your technical work reports and easily change their layout with simple HTML code.
The report can be signed via web interface by the customer and it is immediately available on the shared web platform.
Reports can also be linked to activities and contracts so your agents can save time when compiling documents.
PDF Reports
Asound the management with PDF reports containing all Service Desk measurements they need.
The Report module of Deepser is a powerful tool to build reports. With that you can get all the information about your service and link it to the report engine.
Provide your management a powerful and flexible tool to keep all data under control and make real-time decisions.
Deepser allows you to modify reports with no needs of external tools, making easier and faster the documentation of your service.
Excel Exports
With Deepser you can export data quickly to mantian an archive of your service reporting using Excel or CSV files.
The Excel reports creation is made via web interface and gives the flexibility of an advanced report tool.
The work hours reports, the activities done by customers or the device installed exports are immediate and provide consistent files to be imported in your ERP.
Deepser allows you to create Excel or CSV files modifying the record layout, in order to always export the data you need.
Scheduled reports
Send automatically every reports thanks to the Scheduled Reports feature.
Decide to whom send the reports and the frequency of the dispatch. The system will produce the reports and will send them automatically to the requested people.
Save time by setting the rules to send the reports.
Deepser allows you to focus on the activities that count, by automating repetitive tasks of your daily work.
