For your Tech Company
the software that elevates the quality
of the service.

To be competitive on the market MSPs have to provide their customers with much more than a simple Help Desk portal. They need a complete, dynamic and efficient tool.
Which one? Deepser, of course.

Service Provider

Constant monitoring
and a punctual service for an all-round vision.

In the presence of increasingly large and complex IT infrastructures, a Tech Company needs to automate processes as much as possible to reduce intervention times and improve its customer service.
With Deepser’s IT Asset Inventory you have a global view of all devices. The Service Desk allows you to better manage deadlines and contractual SLAs. At the same time, it makes communication between sales reps more fluid. The Help Desk portal offers you a strategic point of contact (POC) for a deeper and more advanced relationship between customers and your support team.

A UNIQUE PLATFORM

Manage customer requests and devices with
maximum efficiency, in every department.

Technology & Operations

For your technical department
customer infrastructure has no more secrets.
Maintenance? Always the best.

After Sales

With Deepser, customer support and after-sales become a great loyalty tool.

Technology & Operations
With Deepser you organize customer requests in a single shared web tool. Optimize time management of technical activities and provide automatic intervention reports.

Management and direction
Deepser helps you take strategic decisions in real time thanks to automatic reports on the services provided and a clear view on contracts, hours of assistance done and company performance.

Procurement
Manage requests associated with assets and optimize purchases. Keep under control all devices managed by customers and the infrastructure of each location.

Customer Support
Collect reports in a single portal, provide a knowledge base with FAQs and share support procedures with customers and/or suppliers.

Administration
You can check contract deadlines more easily, receive automatic reminders and simplify the billing of interventions.

Sales
Your sales representatives are always informed about customer status, purchases and history, and are autonomous in planning visits and formulating offers.

Technology & Operations
With Deepser you organize customer requests in a single shared web tool. Optimize time management of technical activities and provide automatic intervention reports.

Management and direction
Deepser helps you take strategic decisions in real time thanks to automatic reports on the services provided and a clear view on contracts, hours of assistance done and company performance.

Procurement
Manage requests associated with assets and optimize purchases. Keep under control all devices managed by customers and the infrastructure of each location.

Customer Support
Collect reports in a single portal, provide a knowledge base with FAQs and share support procedures with customers and/or suppliers.

Administration
You can check contract deadlines more easily, receive automatic reminders and simplify the billing of interventions.

Sales
Your sales representatives are always informed about customer status, purchases and history, and are autonomous in planning visits and formulating offers.

EXPERIENCE

Seeing is believing.
Test us for 7 days.