Dependency mapping of IT assets is a key element to manage them. It provides an accurate map of the company’s IT system, which includes hardware infrastructure, applications, and related dependencies.
5 reasons to map IT asset relations Read More »
The service catalog is the core of the provision of IT services. Let’s see some tips to implement it.
Tips for implementing the Service Catalog Read More »
Having the data of your infrastructure handy is essential. Let’s see what the CMDB is, and what are techniques and tools to implement it.
The CMDB, how and why to implement it Read More »
Many companies use Asset Management tools. Why integrate Asset Management and Service Desk?
Why integrate Asset Management and Service Desk? Read More »
Facility management is the discipline that controls all activities that do not concern the core business of a company: maintenance, office productivity, utilities, security, telecommunications, canteen service, building management and plant security.
Let’s find out what facility management is.
What is Facility Management and how to improve it Read More »
