4 reasons to choose Deepser
instead of Jira Service Desk

Deepser is a modern and advanced help desk and ticketing software that allows you to efficiently manage IT support, customer support, CRM and your business infrastructure.

001

Adopt a simple tool to configure and to use

002

Designed not only for the IT, but for all types of organizations

003

CMDB and CRM modules are included in the base license

004

Deepser adapts to your needs: easy customization and integration

001

Adopt a simple tool to configure and to use

002

Designed not only for the IT, but for all types of organizations

003

CMDB and CRM modules are included in the base license

004

Deepser adapts to your needs: easy customization and integration

01

All modules are included in the basic license

You do not need to install plugins or use external tools: all modules are included! Deepser is a complete tool for managing the Service Desk which includes in the basic license all, but all of them, the tools to manage your Help Desk service, Customer Care, CRM and much more:

< Complete Service Desk Module
< CMDB for infrastructure management
< CRM for managing the sales team
< Escalation rules
< Timing and SLA measurements
< Dashboard and Reporting

02

Easy Use and Quick Configuration

The configuration of Deepser is simple and allows you to be operational with the software in a very short time.
Help Desk Operators and users will quickly learn how to use the product, because it is intuitive and easy to understand:

< Easy to use features
< Intuitive and completely WEB interface
< Quick implementation projects
< Happy Help Desk operators
< Engage management: immediate reports and dashboards
<Check your service easily

03

Full Customization

Deepser offers all the customization features in the standard license.
The basic price includes all the tools to adapt the software to your needs:

< Custom fields
< Custom events
< Escalation rules to implement the task automation
< Fully configurable views, lists and forms
< Implement all types of services you offer
< Fully customizable Calendars, Reports and Dashboards

04

The right software for you

Deepser has been developed by experts in the field of IT, customer service, facility management and more!
You can youse your software not only for the IT Management, but to manage every process:

< IT Service Desk
< Customer Care portal
< Flexible CMDB for license inventory
< CRM for your sales team
< Quick implementation of every kind of project
< Prices suitable for all teams

DEEPSER VS JIRA

Why choose Deepser
instead of Jira Service Desk?

Jira Service Desk is an exceptional software.
Deepser is just as powerful and allows you to access all the features directly with the purchase of the basic license, in a simple and intuitive way!

DEEPSER

JIRA

HERE ARE THE ADVANTAGES OF DEEPSER:

01 — CMDB module included in the basic license

02 — CRM module included in the basic license

03 — Task management for all software entities

04 — Notifications related to all software entities (Tickets, CRM, CMDB, Users, etc.)

05 — Development of customizations directly from the WEB interface

06 — Project followed directly by the team that develops the software

EXPERIENCE

Seeing is believing.
Test us for 7 days.