4 reasons to choose Deepser
instead of Jira Service Desk
Deepser is a modern and advanced help desk and ticketing software that allows you to efficiently manage IT support, customer support, CRM and your business infrastructure.
- Adopt a simple tool to configure and to use
- Designed not only for the IT, but for all types of organizations
- CMDB and CRM modules are included in the base license
- Deepser adapts to your needs: easy customization and integration
All modules are included in the basic license
You do not need to install plugins or use external tools: all modules are included! Deepser is a complete tool for managing the Service Desk which includes in the basic license all, but all of them, the tools to manage your Help Desk service, Customer Care, CRM and much more:
- Complete Service Desk Module
- CMDB for infrastructure management
- CRM for managing the sales team
- Escalation Rules
- Timing and SLA measurements
- Dashboard and Reporting
Easy Use and Quick Configuration
The configuration of Deepser is simple and allows you to be operational with the software in a very short time.
Help Desk Operators and users will quickly learn how to use the product, because it is intuitive and easy to understand:
- Easy to use features
- Intuitive and completely WEB interface
- Quick implementation projects
- Happy Help Desk operators
- Engage management: immediate reports and dashboards
- Check your service easily
Full Customization
Deepser offers all the customization features in the standard license.
The basic price includes all the tools to adapt the software to your needs:
- Custom fields
- Custom events
- Escalation rules to implement the task automation
- Fully configurable views, lists and forms
- Implement all types of services you offer
- Fully customizable Calendars, Reports and Dashboards
The right software for you
Deepser has been developed by experts in the field of IT, customer service, facility management and more!
You can youse your software not only for the IT Management, but to manage every process:
- IT Service Desk
- Customer Care portal
- Flexible CMDB for license inventory
- CRM for your sales team
- Quick implementation of every kind of project
- Prices suitable for all teams
Why choose Deepser
instead of Jira Service Desk?
Jira Service Desk is an exceptional software. Deepser is just as powerful and allows you to access all the features directly with the purchase of the basic license, in a simple and intuitive way!
| Feature | Deepser | Jira Service Desk |
|---|---|---|
| CMDB module included in the basic license | ||
| CRM module included in the basic license | ||
| Task management for all software entities | ||
| Notifications related to all software entities (Ticket, CRM, CMDB, Users, etc.) | ||
| Development of customizations directly from WEB interface |