Deepser lets IT Flow

Low-code / no-code platform to automate corporate workflows.

Innovating business processes with digital workflows

Deepser’s Flow module allows you to get a clear vision of business processes and configure them with a visual, intuitive and easy to use tool. it automates people’s activities and speeds up workflows.

From IT Management to Human Resources, from Customer Care to Administration you can help departments by removing all manual steps.

Advantages:

Simplifying internal processes
Reducing errors and rework
Speeding up approval processes
Increasing productivity and production
Improving customer and employee satisfaction
Tracking data and information in real time

Quick approvals, safe decisions

Management of approvals, deadlines and automatic renewals of contracts
Acquisition and dismission of corporate assets managed at a glance.
Automatic assignment of tasks when changes are to be managed

Service automation

Automatic planning of maintenance activities based on time and usage
Smart and automatic assignment of tasks, for a constant collaboration among departments.
Real-time data integration with popular business apps

UI User Friendly

An easy and intuitive user interface.
Quickly create digital flows with a low-code platform and choose among many preconfigured actions. Be ready to scale up your services and simplify cross-enterprise automation.

One platform, many flows

Flows can be applied to all modules Deepser offers. They are essential in process configuration and optimization. Adopting a complete ITSM platform will help you deliver great customer and employees experiences, powered by automated workflows.

Service & Operations

Manage efficiently customer service and employees’ requests.
Automatically categorize tickets and assign priorities while respecting SLAs.

CRM

Monitor sales opportunities and schedule follow-ups.
Track data of clients and leads; manage multiple accounts.

Contract Management

Manage supply and service contracts. Link them to tickets and automatically deduct hours for support activities. Set up renewals and expiration alerts.

CMDB

Control the inventory of all company resources. Link it to the Service module and make smart purchases.

ITAM & IT Monitoring

Keep updated data of the infrastructure and all devices thanks to the auto-discovery feature.
Constantly monitor IT devices and easily manage IP addresses.

Dashboard & Report

Measure the service and monitor KPIs in real time. Offer management an analytical and complete view of data that help them taking efficient decisions.