4 reasons to buy Deepser instead of ManageEngine

Deepser is a complete software for managing your services: IT Help Desk, customer assistance, customer care, CRM and CMDB.

001

Fast installation, configuration and go-live

002

Suitable for all types of support services

003

Purchase a single tool: all modules are included in the base price

004

The tool adapts to you: easy customizations and integrations!

001

Fast installation, configuration and go-live

002

Suitable for all types of support services

003

Purchase a single tool: all modules are included in the base price

004

The tool adapts to you: easy customizations and integrations!

01

Purchase a single product: get all the features

You do not need to purchase additional products or special licenses: all modules are included! When you install Deepser you have all the tools in one console: Service Desk, Customer Care, CRM, CMDB, Task Automation and more. Moreover, with the basic license access all the software customization features:

< Service Desk and Full Help Desk
< CMDB to manage devices, software and services
< CRM for your sales agents
< Task automation using the escalation rules
< SLA measurements and working times
< Automated reports and HTML5 dashboards
< Easy customizations using a WEB interface: fields, forms and triggers

02

Ease of use and configuration

Deepser customers implement the software very quickly. How do they do it?
The configuration is easy and adapts to your needs. Users quickly learn how to use the product, and the interface is intuitive.
Make your team immediately work and offer a woderful portal to your users:

< Features accessible from a single WEB portal
< Intuitive and modern WEB interface
< Scalable configurations: implement what you need
< Help Desk operators facilitated in their work
< Management involved thanks to dashboards and reports
< Complete control of the service
< Features included in the basic license: CMDB, CRM and much more!

03

Modern interface and extreme flexibility

When you buy the basic software license you have access to all features.
In the price of the product you have all the tools to adapt the software to your needs.
You do not need to install different products or different licenses:

< Custom fields, fully customizable
< Custom events for customized additions or functions
< Task Automation: each record can be processed automatically
< All forms and views are customizable
< Define your types of service: adapt the tool to your organization
< Fully customizable Calendars, Reports and Dashboards

04

From the producer to the client: a team that will follow you step by step

Deepser is developed by a strong team, with experience in organizing business processes related to services.
Contact the manufacturer directly, without retailers or consulting agencies. Your project is followed by a team of consultants who are constantly working with the team that develops the software:

< Full support
< Intuitive and quick configuration features
< Project startups in a few days
< Technicians and Project Managers dedicated to you
< Account manager that follows you
< Prices inclusive of all features

DEEPSER VS MANAGEENGINE

Why it’s worthwhile Deepser instead of choosing ManageEngine?

ManageEngine is a vast software with many functions. Deepser is just as powerful, but it groups functionality into a single console with a modern interface that is suitable for all organizations. If this is not enough, you access all the features with the basic license only: there is no need to upgrade licenses or buy modules separately!

DEEPSER

MANAGEENGINE

HERE ARE THE ADVANTAGES OF DEEPSER:

01 — CMDB module included in the basic license

02 — CRM module included in the basic license

03 — Task management for all software entities included in the base license

04 — ITIL Request, Change and Problem management included in the basic software license

05 — Forms, views and custom fields available with the base license, both in cloud and on-premise

07 — Multilingual portal at the base price

08 — Project managed by the team developing the software

EXPERIENCE

Seeing is believing.
Test us for 7 days.