The advanced Help Desk software that evolves with your business

Be among the first ones to see a preview of our new Flow module

Come meet us in London at SITS, May 11-12.
Contact us now for a free ticket


Customer Oriented

Help Desk Software

Deepser is a modern help desk and ticketing software that allows to efficiently manage IT and customer support.

Choose Deepser to:

  • Automate processes, improve efficiency and help employees saving time.
  • Easily manage, configure and scale all your business processes.
  • Speed up communication, improve collaboration and give your users a better experience.
Service desk software man

Are you looking for a versatile Service Desk tool?

  • Manage all types of processes in a simple and flexible way.
  • Choose a tool easy to learn and implement.
  • Open up to new business opportunities.
  • Improve communication among colleagues and collaborators.

Do you want to optimize
your business processes?

  • Discover a comprehensive IT services portal for fast support and a world of features that simplify your daily tasks.
  • Improve collaboration and speed up communication.
  • Manage urgent requests and drive users to access your service, following your rules.
Optimize business processes

ITSM, Workflow Automation &
No-Code/Low-Code Development.

With focus in IT Service Management, Deepser has evolved to become the Enterprise Service Management platform every organization needs.

A modern help desk and ticketing software to manage IT and customer support efficiently. 

Service & operations

Service & Operations

Manage efficiently customer service and employees’ requests.
Automatically categorize tickets and assign priorities while respecting SLAs.

Flows & Approvals

Automate tasks and speed up procedures.
A low code / no code platform to have all processes under control.
contract management

CRM & Contracts

Monitor sales opportunities and schedule follow-ups. Track data of clients and leads.
Manage supply and service contracts.


Control the inventory of all company resources. Link it to the Service module and make smart purchases.

ITAM & IT Monitoring

Keep updated data of the infrastructure and all devices thanks to the auto-discovery feature.
Constantly monitor IT devices and easily manage IP addresses.
Dashboard & report

Dashboard & Report

Measure the service and monitor KPIs in real time. Offer management an analytical and complete view of data that help them taking efficient decisions.

Meet us at SITS,
May 11 – 12th 2022

We are exhibiting at ExCel London, Stand #151.
Request your free pass to access the event.



Grow with Deepser
Become our Partner

Our partners are granted many advantages, unique in the ITSM world. To mention a few:
  • Increased customer retention, thanks to an extremely efficient, flexible and functional solution that guarantees high chances of renewal. A low-code /no-code platform customizable directly from interface without the intervention of developers.
  • Gain larger market share, offering a highly scalable product to accompany clients with their digital transformation process and facilitate their growth.
  • A versatile solution to independently manage each project and provide continuous consulting services.
  • A dedicated Project Manager with expertise in ITSM and business process management. Get prompt training tailored to your needs and competences.
Deepser is the ideal partner to expand your market.
A new entry in the Service Management scene, Deepser makes your work easier.

Interested in finding out more?
Have a chat with our team at SITS.

Be among the first ones to see a preview of our new Flow module

Serman Nerjaku

Serman Nerjaku

Founder & CEO

Francesco Garbin

Francesco Garbin

Project Manager

Anna Acquasaliente

Anna Acquasaliente

Sales Manager

What are you waiting for?
Request your free pass today

    ExCel London,
    Royal Victoria Dock, 1 Western Gateway,
    London E16 1XL

    Opening times:
    11th May – 9:30am – 5:00pm
    12th May – 9:30am – 4:30pm


    Deepser Srl
    Via Luigi Dalla Via 3/B, Torre A, int. 12 –
    36015 Schio (VI), Italy
    P.IVA 04232140246


    [email protected]
    +39 0445 538231

    Business Hours


    Capterra 2021    GetApp2021