Deepser offers all the modules to manage your ITIL Service Desk, but in the basic license it also includes CRM and CMDB modules, infinite email boxes integration, SLAs, reports and much more:
- Flexible configuration. Implement ITIL and adapt it to your service
- Manage all types of services you offer
- All modules are included in the base price
- Fast customization, without license limits
Complete functions, without license restrictions
You do not need to buy expensive licenses or implement long development projects: all modules are included in Deepser! When you install Deepser you access all the features of the software: Service Desk, Customer Care, CRM, CMDB, Task Automation and much more. In addition, at the base price you get endless email integrations and endless possibilities to customize the software:
- Full Help Desk
- CMDB included in the base license
- CRM to engage the sales team
- Infinite email and LDAP integration
- SLA measurements and working time
- HTML5 interface, reports and complete dashboards
- Customization features included in the base license
Quick configuration and learning
Implementing Deepser is easy. How?
The configuration is designed from ITIL, but is not limited to that.
Create your service types and facilitate operators when managing the service.
Software is easy to learn and operators are immediately operative:
- Modern WEB portal for both users and operators
- Intuitive WEB interface
- Scalable configurations: adapt the tool to your needs
- Adopt software for any business process
- Management involved immediately with dashboards and automatic reports
- Service control at an exceptional price
- Features included in the base license: CMDB, CRM and much more!
Intuitive interface and advanced features
With the purchase of the basic license access all the features.
Get all the tools right away, without limitations.
You do not need expensive license upgrades: the software already has everything you need.
- Customizable fields from WEB interface
- Events and custom triggers
- Infinite easily configurable email integrations
- All forms and views are customizable
- Define your service types: go beyond ITIL
- Custom calendars, Full dashboards and automatic reports
Software scalability and attention to your requests
Deepser is developed by a team of experts in the organization of services.
When you install Deepser you immediately get in touch with our team, without dealers or brokers. We welcome all your requests, and we work to satisfy every customer requests:
- Software development based on customer needs
- Projects go-live in a few days
- Customer-oriented consultants and technicians
- Account manager always present
- The base price includes all the features
Why choose Deepser
instead of SysAid?
SysAid is a software for managing the IT service desk. Deepser is just as powerful, but its functionality is more flexible and allows the software to adapt to your organization. Furthermore, the modern interface of Deepser facilitates the work of users and operators. If that were not enough, Deepser adopts a very convenient price policy: with the basic license you access all the features, without need for expensive upgrades or to purchase new add-on modules:
| Features | Deepser | SysAid |
|---|---|---|
| CMDB module included in the basic license | ||
| CRM module to manage your sales team | ||
| Task management to organize requests | ||
| Flexible SLAs and measurements, included in the base license | ||
| Forms, views, custom fields and custom events available with the base license, both in cloud and on-premise | ||
| Multilingual portal at the base price | ||
| Notifications and reminder available for all software entities | ||
| Customizable HTML5 dashboards and automatic reports, included in the base license | ||
| Infinite email addresses included in the basic license, fully configurable. |