Piani chiari e semplici
che si adattano alle tue esigenze
Offriamo 3 pacchetti per rispondere alle tue esigenze.
Sono per minimo 3 agent e offriamo sconti per gruppi numerosi.
Per agent si intende operatori, non utenti finali.
Fatturato
annualmente
Fatturato
semestralmente
Starter
Per cominciare
€ 36
€ 40
al mese, per agent fatturato
annualmente
al mese, per agent fatturato
semestralmente
Per agent intendiamo solo chi usa il back-office di Deepser, per altri colleghi e utenti finali è gratuito.
Sconti per gruppi numerosi
Il più venduto
Plus
Per chi è in crescita
€ 45
€ 50
al mese, per agent fatturato
annualmente
al mese, per agent fatturato
semestralmente
Per agent intendiamo solo chi usa il back-office di Deepser, per altri colleghi e utenti finali è gratuito.
Sconti per gruppi numerosi
Enterprise
Per le imprese
Contattaci per definire
esigenze aziendali e
numero di agent.
Per agent intendiamo solo chi usa il back-office di Deepser, per altri colleghi e utenti finali è gratuito.
Sconti per gruppi numerosi
Confronta piani e funzionalitÃ
Espandi tutte le voci
Starter
Plus
Enterprise
SERVICE & TICKETING
Service Management
Incident Management
Issue Management
Request Management
Problem Management
Change Management
Customizable Service Types
Help Desk
Manage Priority/Urgency
Manage Status
Multi-Level Customizable Categorization
Routing Rules
Request Assignment
Customizable Service Desk Queues
Reminders
Escalation Rules
Multichannel Communication
Email Ticketing
Unlimited Email Integrations
Automatic Email Notifications
Customizable Email Templates
Call Center Management
Cti (Computer/Telephone Interface) Integration
Time Tracking
Worklog Activities & Reports
Internal Comments
Comments To Users
Pre-Defined Quick Replies And Macros/Templated Responses
Ticket Relationship Mapping
Custom Ticket Templates
Multiple Ticket Templates & Template Rules
Ticket Export
CRM
Account Management (Customers, Providers, Suppliers, Partners, Etc.)
Contact Management (Leads, Prospects, Contacts, Etc.)
Opportunity Management
Customizable Opportunity Types
Linked With Service Management And Contracts
Sales Pipeline Management
Email Crm For Sales Opportunities And Contracts
Address management: Address type management (e.g. location address, billing, shipping, etc.)
Address management: Address association to Accounts, Offices, Warehouses and CMDB
CMDB
Unlimited Customizable Ci Object Types
Unlimited Cis
Relations Between Cis
Ink With Tickets
Link With Crm And Contracts
Service Catalog Management
Contract Management
License Management
Locations
Link With Itam (Autodiscovery) Module
Planned Activities / Maintenance
Email Cmdb For Devices And Contracts
Graph view relations
Graph view layout & dynamic loading
ITAM
IT Asset Manager With Auto-Discovery
Asset Lifecycle Management
Job Rules To Automatically Assign Assets To Companies/Users
Remote Collectors For Segregated Networks
Windows Agent
Agentless Discovery With Multiple Protocols
Monitoring
Software Manager: Auto-Detect Of Installed Software
Ip Address Manager With Subnets Auto-Discovery
Remote Control With Teamviewer
Remote Control With Anydesk
Remote Control With Splashtop
TASK AUTOMATION
To Do List
Tasks For Maintenance Scheduling And Activity Planning
Visual Calendar And Progress
Split Activities To Multiple Users
Customizable Task Types
Customizable Task Templates And Fields
SLA
Multiple Service Level Agreements Policies
Custom Work Calendars
Custom Unlimited Metrics
Custom Unlimited Goals
Business Rules Management
Reminders And Notifications
Escalations For Sla Violation
Escalations To Prevent Sla Violation
SALES
Catalog: Product Management
Catalog: Simple Products & Grouped Products
Catalog: Product Types and Visibility
Catalog: Related Products
Tax Management
Tax based on Country
Multiple taxes
Currency: Multiple Currency
Currency: Automatic Currency Rate Updates
Currency: Quotes & Orders with different currencies
Price List: Multiple Price List Management
Price List: Catalog Price List Rules & Priorities
Price Lists based on Account
Quotation Management
Quotation templates
Order Management
Order templates
Create Orders from Quotations
Invoice Management
Invoice templates
Create Invoice from Orders
Create Invoice from Tickets
Create Invoice from Products
Shipment Management
Shipment templates
Create Shipment from Orders
CALENDAR
Visual Calendars
Customizable Calendars Linked To Service, Cmdb, Crm, Tasks, Etc.
Integration with Microsoft 365 & Google Calendars
INTEGRATIONS
Unlimited Ldap Integrations
LDAP Compliance With All Commercial Standards (Active Directory, Open Ldap, Etc.)
Import Users From LDAP
Import Groups From LDAP
Azure AD
SAML & OAuth2.0
SSO - Single Sign On
SSO Linked With Ldap Integration
Import - Powerful Native Tool
Import - Unlimited Customizable Imports
Export - Excel/Csv/Pdf Exports
Integration - Connector For External Integrations
API - Powerful Rest API
Open Source Library For Api Integration
Telephone Switchboards Via CTI
DASHBOARD
Real Time Html5 Dashboards
Dashboards Panels With Group Permissions
Unlimited Customizable Dashboards
REPORTS
Pre-Defined Reports
Unlimited Customizable Reports
Scheduled Email Reports
GRIDS
Massive Actions For Multiple Updates
Excel/Csv Export
Granular Visibility Permissions
MISCELLANEOUS
Watchers Users
Multicompany
Multidepartment
Supervisor Users
Global Search On All Entities
Unlimited Custom Fields
Customizable Branding
Custom Fields For Every Entity: Ticket, Crm, Cmdb, Users, Companies, Itam, Etc.
Customizable Form Templates
Granular Visibility For Every Template Field
Customizable Template Rules
Custom Grids
Custom Grids: Easy Configuration With Drag&Drop Tool
Custom Events For Integrations Or Custom Processes
Multifactor Authentication
Multi Language
Flexible And Powerful Permission Management
Flexible User Groups
Customizable User Roles
System Lists With Advanced Permissions And Logic
Unlimited Customizable Lists With Advanced Permissions And Logic
Attachments For Document Storage
Unlimited Attachments With Drag&Drop Management
Attachment Types With Advanced Permissions For Visibility
Multiple Warehouse Management
Warehouse Loads and Unload