Live Chat Software
Collaborate with your team and offer immediate support to your customers.
Deepser integrates a modern and quick chat
Assist customers directly from your website and offer a centralized and fast solution.
Deepser’s live chat allows businesses and government agencies to connect with their customers in real time. Chat makes it easy to handle customer support requests, this results in an increased customer satisfaction. In addition, widget integration provides instant chat access to customers, who can communicate to the support team, directly from the company website.
- Team Working: Offer your team an instant and reliable collaboration tool
- Problem Solving: Answer customer questions immediately
- Technical Support: Assign requests to the most qualified team member
- File Sharing: Easily share attached files
- Integration: Create a unified point of contact with customers, thanks to an integrable widget
- Channels: Optimize communication among users organizing channels
- Private Messages: Remember ideas and memos through private notes
- Efficient management: Centralize all communications in a single tool
- Reduce waiting time: Give immediate responses
Improve customer communication
Provide immediate answers and engage visitors
Adopt a fast and versatile tool, always accessible via floating widget
Key Features of the
Live Chat
Private Chat
- Instant and intuitive
- Accessible everywhere
- Available 24/7
Channels
- Create discussion groups
- Select a moderator
- Assign tasks to your team
Attachments
- Send documents, images, files
- Instantly accessible files
- Share updated information
Customer Support
- Integrated widget
- Multiple Domains
- Customized with your Brand
Private Notes
- Save memos directly in the chat
- Take notes
Teamwork
- Immediate access
- Groups creation
- Share information with your team