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Software for Smart and Remote Working.
Software to work on the go and remotely.

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Smart Work and Remote Work

Organize and plan your company’s services remotely

Always more companies are deciding to adopt smart and remote working solutions. These have the advantage of reducing some business expenses (such as infrastructure, equipment and utilities costs) and increasing productivity; as well as offering a better work-life ratio to employees and reducing the impact of travels on the environment. In addition, the shift to smart working can help rethink business processes by improving their efficiency. It can also streamline communication within the company, as well as between the company and its customers.
With Deepser, you can organically organize your employees’ work, be they be work in the office or remotely.
Smart Working: an opportunity we can help you seize and organize.

  • Web interface to easily work in the office and remotely
  • Customize Deepser to meet the needs of each team
  • Define what information each employee has access to within the software
  • Set up a supervisor
  • Ticketing, Contact Center and Help Desk: Organize your service and the work of your employees and associates
  • Customizable web portal, through which customers can submit service and contact requests
  • Maximize time management with work queues, prioritization, and automated notifications
  • Deepser contains all customer communications, offers, contracts, licenses, etc.
  • Shared calendars let you assign tasks in a balanced way among employees
  • Share guides and manuals with colleagues
  • Manage assets allocated to each employee
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Software for Smart Work


Software for Smart and Remote Work suitable for your Company

IT Office

Track your hardware and software inventory, contracts, and more. The web portal allows employees to get quick help for their tech needs.

Administration Office

Track unpaid invoices and recurring requests for billing, orders, and payment deadlines.

HR Office

Through the web portal, employees can request vacations, permits, certificates. HR can provide all the necessary documentation and assistance.

Procurement

Manage asset-associated requests and optimize purchases. Track deadlines and warranties and keep your inventory under control.

Sales Office

Adopt a single tool for managing customer records. Track your activities, set follow ups, alerts, and automatic notifications. Manage business opportunities wherever you are.

Customer Service and Logistics

Collect all your customers’ requests in one portal. Automatically generate tickets from preset forms. Prioritize and track requests and activities. Create reports on the services provided.

Work efficiently, wherever you are!

Organize your work processes with Deepser

Monitor your team’s performance to make quick, thoughtful decisions, optimizing meetings and work time.

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Main Features
useful for Smart and Remote Work

Ticket Management

  • Employee Request Registration
  • Customer Service Management
  • Automated Help Desk

CRM

  • Customer Files
  • Task Management
  • Updated Historical Data

CMDB

  • Asset and Password Management
  • Contract Management
  • Device Management

SLA

  • On Time Service Levels Agreements
  • Define objectives
  • Record all activities

Task Automation Software for Smart Work

Task Automation

  • Escalation rules
  • Notifications and Reminders
  • Automatic Routing

Web Portal for Smart Work

Web Portal

  • Fully customizable
  • Single Point of Contact
  • Quick and Clear communication

Are you ready to start with your Software for Smart and Remote Work?







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