all your company resources
Deepser’s Configuration Managament DataBase is the central repository of all your organization’s physical and virtual assets. It allows you to map every object, asset, person or process managed by your company.
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Never again without a repository.
Grouping existing data from the organization’s IT infrastructure in one place is critical, not only to have greater efficiency and security, but also to comply with ITIL guidelines. Elements can be linked together to highlight dependencies, and consequences, should changes occur in the infrastructure.
Deepser helps centralize your IT resources.
Your Database, Your Cataloging
With Deepser’s ITSM software you can define your own paths to implement your organizational model in the CMDB and track everything in your information system without losing any information.
Choose classes, types and subtypes, and categories across the hierarchy to keep every piece of information under control. Customize the database with a simple drag & drop.
Linked configurable elements
In addition to tracking data about individual assets, you can also track relationships among elements in the CMDB and other entities that make up the software. Thus you have a complete view of the impact changes and consequences caused by failures or upgrades occurring on your infrastructure or that of your customers.
The CMDB module is
included in the license:
Convenient because I always have all the requests in progress under control and I can use quick replies within the tickets.”
Very satisfied with the modules we use, Help Desk, Knowledge Base, CMDB, CRM.”
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Software selection takes time. To help you out we prepared a document to facilitate gathering data for your selection process. We are not afraid of comparison.