4 points to choose Deepser rather than Zendesk

Deepser is a software to implement your Service Desk, Help Desk and User Portal. It allows you a 360-degrees management of the service you offer: IT Support, Customer Care, CRM and your corporate assets.

001

Deepser is simple to configure and easy to use

002

Suitable for every kind of organizations

003

All modules (CMDB, CRM, Custom Forms and more) are included in the basic price

004

Adapt the tool to your needs: full customization and integration

001

Deepser is simple to configure and easy to use

002

Suitable for every kind of organizations

003

All modules (CMDB, CRM, Custom Forms and more) are included in the basic price

004

Adapt the tool to your needs: full customization and integration

01

Get all the features with the basic license

No need to buy Enterprise or Professional license, install plugins or use esternal tools: every modules are included! When you adopt Deepser you can immediately manage your Service Desk, Customer Care, CRM and your Devices. Further, every customization features are included:

< Complete Service Desk Module
< CMDB for infrastructure management
< CRM for managing the sales team
< Escalation Rules
< Dashboard and Reporting
< Customizable Forms, Fields and Views

02

Make your team work fast

Deepser customers adopt the software very quickly. Our secret?
Simple and flexible configuration, intuitive functionality and fast learning curve.
Operators and end users will immediately learn the product:

< Intuitive and immediate functions
< WEB interface designed for users
< Quick configuration implementation
< Happy help desk operators
< Management involved thanks to dashboards and reports
< Complete control of your service
< CRM for sales agents and CMDB management included!

03

A software that fits you

Deepser offers all the customization features in the standard license.
The basic price includes all the tools to adapt the software to your needs:

< Custom Fields
< Personalized Events and Triggers
< Task Automation thanks to the escalation rules
< Custom forms, views and notifications
< Flexible ticket types: suitable for your service
< Fully customizable Calendars, Reports and Dashboards

04

A team that always follows you

Deepser is developed by a team with experience in the Service Desk sector and the management of business processes.
There are no intermediaries, resellers or consulting agencies. You will be followed in your project by the same team that implements the software:

< Full support
< Quickly implemented features
< Startup of projects in a few days
< Technicians and Project Managers always available
< Personal account manager that follows you 100%
< Prices suitable for all teams and full features

DEEPSER VS ZENDESK

Why do customers choose Deepser instead of Zendesk?

Zendesk is a very good software. Deepser is just as powerful, it is designed to cover not only the customer service, but the whole organization of your service. Moreover, it allows you to access all the features with the purchase of the basic license: there is no need for a license upgrade!

DEEPSER

Zendesk

HERE ARE THE ADVANTAGES OF DEEPSER:

01 — CMDB module included in the basic license

02 — CRM module included in the basic license

03 — Task management for all software entities

04 — Development of customizations from WEB interface included in the basic license

05 — Forms, views and custom fields available with the base price

06 — Flexible deployment: cloud / on-premise, on shared server or on your own server. The choice is yours!

EXPERIENCE

Seeing is believing.
Test us for 7 days.