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CMDB: organize
all your company resources

Deepser’s Configuration Managament DataBase is the central repository of all your organization’s physical and virtual assets. It allows you to map every object, asset, person or process managed by your company.

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Deepser's CMDB grouping all company's assets

Clients that trusted us

Never again without a repository.

Grouping existing data from the organization’s IT infrastructure in one place is critical, not only to have greater efficiency and security, but also to comply with ITIL guidelines. Elements can be linked together to highlight dependencies, and consequences, should changes occur in the infrastructure.

Deepser helps centralize your IT resources.

Your Database, Your Cataloging

With Deepser’s ITSM software you can define your own paths to implement your organizational model in the CMDB and track everything in your information system without losing any information.

Choose classes, types and subtypes, and categories across the hierarchy to keep every piece of information under control. Customize the database with a simple drag & drop.

Register your assets with our customizable and dynamic forms.
Import data into the CMDB from spreadsheets in .CSV and .XML format.
Manage visibility: assign permissions to specific groups and users.
Maximum flexibility: track key assets and information regardless of business scope.
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Linked configurable elements

In addition to tracking data about individual assets, you can also track relationships among elements in the CMDB and other entities that make up the software. Thus you have a complete view of the impact changes and consequences caused by failures or upgrades occurring on your infrastructure or that of your customers.

Integrate the CMDB to the Help Desk and speed up support.
Link assets to contracts and keep track of renewals and expirations.
Receive alerts in case of anomalies and disruptions, you will have everything under control.
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The CMDB module is
included in the license:

Starter

Plus

Enterprise

    How many agents are on your team?

      How many agents are on your team?

      Pricing Plans: clear and simple

      We offer 3 packages to meet your needs. These are designed for a minimum of 3 agents, i.e. back-end users, not end users.
      In addition, we offer discounts for large groups.

      Starter Plan Icon

      Starter

      To start out

      Ticketing system complete & ITIL compliant
      Dashboard & Report - Customizable
      Calendari integrated with Microsoft 365 & Google Calendar
      User Portal
      CRM
      Board Kanban
      Task Management
      SLA Management
      API - unlimited requests

      $ 36

      per month, per agent billed
      annually

      View Price

      Agent refers to those who use Deepser's back-office. For any other user, including team members, it is free.

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      Discounts for large groups

      Best Seller

      Plus plan Icon

      Plus

      For growing companies

      Everything in Starter
      CMDB - Unlimited Assets
      CMDB Graph Views
      IT Asset Manager
      IT Monitoring
      Contract Management
      Password Manager
      Knowledge Base
      Live Chat

      $ 45

      per month, per agent billed
      annually

      View Price

      Agent refers to those who use Deepser’s back-office. For any other user, including team members, it is free.

      Try our free demo

      Discounts for large groups

      Enterprise Plan Icon

      Enterprise

      For larger companies

      Everything in Plus
      Workflows & NoCode/LowCode
      Approvals & Stages
      Scheduled Maintenance
      Sales & Invoicing
      Inventory & Warehouses
      Project Management & Gantt View
      Customer Satisfaction & Surveys
      Marketing

      Contact us to define
      business needs and
      number of agents.

      Agent refers to those who use Deepser's back-office. For any other user, including team members, it is free.

      Try our free demo

      Discounts for large groups

      View all features

      Reviews

      “The product is very feature-rich. Now both my customers and I can't do without it anymore. Surely its strong point is the interface and the customization, even on the End User side it is very intuitive.”
      Marco B. Information Technology and Services
      “I use it to handle customer inquiries and general information.
      Convenient because I always have all the requests in progress under control and I can use quick replies within the tickets.”
      Sofia L. Health, Wellness and Fitness
      “After several searches for a product that could easily adapt and customize to our reality with Deepser we found it.
      Very satisfied with the modules we use, Help Desk, Knowledge Base, CMDB, CRM.”
      Daniele T.Computer Networking
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        If you’re not ready to make a choice, here’s a gift for you!

        Software selection takes time. To help you out we prepared a document to
        facilitate gathering data for your selection process. We are not afraid of
        comparison.

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