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Help Desk Software – customer oriented.
A single software to manage your support.

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Help Desk Software - Dashboard
Help Desk Software - Portal
Help Desk Software - Ticketing



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Help Desk Software

Deepser is a modern and advanced help desk and ticketing software that allows you to efficiently manage IT support and customer support. Get a modern and reliable help desk tool that will save your time and make your service more effective. Deepser is also intuitive and easy to customize to meet all your needs.
Deepser allows you to have all the essential tools included in a single solution: ticket management software, IT asset management, self-service user portal, data center management, reports, IT dashboard and much more.

  • Software help desk: monitor, prioritize and resolve tickets
  • Beyond help desk software: a platform to manage all services
  • Customer support software: quality help desk service
  • Quick interaction with customers: web help desk portal
  • Multi-channel assistance: single portal for different requests and processes
  • Deepser software is simple and intuitive: designed for the needs of operators and customers
  • Super efficient customer support service
  • Deepser is the right tool to provide an excellent help desk
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Help Desk Software - Help Desk Portal

The help desk software suitable for your company

Small and medium-sized businesses

Expanding small and medium-sized businesses use Deepser ticket management system to provide customer support and a top-level help desk!

Enterprise Companies

Large Enterprise Companies implement Deepser help desk software to provide large-scale support.

Manufacturing

Manufacturing companies can manage and reorganize their internal services with Deepser.

Human resources team

Human resources teams use Deepser to provide employees with a simple and intuitive help desk software.

IT Service

Deepser is the heart of many companies’ IT help desk: it allows employees to get quick help for their technology needs.

Service Providers

Thanks to Deepser software, many MSPs (Service Providers) are able to assist even more than 500 companies with a team of two people.

Bring your Help Desk to excellence

With Deepser you get maximum control of the help desk processes

Track your help desk performance to take good decisions in minutes using reports , dashboards and KPIs .

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Key features of Deepser
Help Desk Software

Service Desk and Help Desk Software

Ticket Management

  • Ticket Registration
  • Problem Management
  • Automated Help Desk

Asset Management Software

Asset Management

  • Asset Inventory
  • Data Center Management
  • Licenze Software

Help Desk Portal

Self-service Portal

  • Open Ticket by Web Portal or Email
  • Fast Communication
  • Track history changes

Service Desk SLA

Automation

  • Escalation Rules
  • Notifications and Reminders
  • Automatic Assign

Customer Care

Customer Service

  • Precise data from customers
  • Dynamic forms
  • Complete information

Help Desk CMDB

CMDB

  • Device Management
  • Software License Management
  • Internal Process Management

Easy help desk customization

With Deepser, customize your help desk without worries!

Notifications and personalized answers

  • Reply to tickets faster
  • Custom templates
  • Notifications configurable via the web

Views and Custom Fields

  • Infinite custom fields
  • Customizable forms
  • Configurable views

Events and Integration

  • API REST integration
  • Programmable events
  • Connector module for integrations

Are you ready to start with your new Help Desk Software?

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