Previous Blog Posts
10 good reasons to use a CRM solution
What problems can a CRM software solve? What benefits can it bring? What are the main aspects in choosing the most suitable tool...
Enterprise Service Management: characteristics and benefits
What is the correct definition of ESM? What are the main features? What are the advantages for companies? Let’s see together what...
What is a Customer Portal?
What is the correct definition of customer portal? What are the most common features? What type of features do they usually offer?...
The 10 best Help Desk Software 2022
What is a Help Desk software? What are the different types? How to choose the most functional service for your company’s needs?...
Everything you need to know about ticketing systems
How to simplify the resolution of requests for intervention and assistance with ticket management software. The article talks...
SITS, the event for IT Service Management professionals
This year marks the first time, Deepser exhibits at SITS22, the leading event in Europe for IT Service Management and IT support...